Empower everyone to healthy lifestyle!
Care
Close attention to every detail for our users
Confidence
The latest and most comprehensive services are all here
Convenience
You can quickly understand various services
Concentrate
We are dedicated to finding high-quality health solutions with care
Partner with us
mediQ is always expanding its service scope and is committed to becoming a leading health service platform. We welcome all types of promotion and cooperation.
Corporate and Groups
We welcome inquiries from any companies, organizations, schools or public institutions regarding our discount programs.
Milestones
2022
March
Door-to-door Health Services
During the pandemic, mediQ developed a series of door-to-door health services. Customers can use the new electronic platform to make appointments and use various health checks and vaccination services without leaving home.
August
Integrate live Messaging Channels
mediQ integrates multiple live messaging channels to strengthen automated and personalised communication and provides customers with a convenient consulting experience.
2020
February
Cross-border medical service
The mediQ service scope has expanded to overseas cooperative hospitals, and the first patient has been referred for medical treatment overseas.
April
China Taiping x mediQ
We shared the latest trends of COVID-19 and research information from the World Health Organization with China Taiping insurance consultants.
June
SME services
We launched a variety of flexible and affordable enterprise plans to help SMEs find suitable employee products and health services.
2018
March
mediQ was established (Central Office)
mediQ believes that medical services should be simplified and has set up a dedicated medical consultation and diversion line to provide local insurance institutions with various appropriate health and medical follow-up services.
July
【UnionPay】x mediQ
mediQ has cooperated with Bamboos to be the general distributor of "UnionPay Smart POS Business" in Hong Kong's medical industry.
August
Expanded private hospital services throughout Hong Kong
mediQ's inpatient services are now available in 12 private hospitals throughout Hong Kong.
2023
March
5th Anniversary Celebration
mediQ has expanded from a healthcare consultation centre to a new model online store, providing personalised healthy solutions and fully developing the advantages of products and services.
December
New Health Shopping Platform
The "mediQ Health Shopping Platform" was launched for the first time, comprehensively improving users' online booking experience and bringing more high-quality and affordable health solutions to Hong Kong people.
2021
January
Breaking through 10,000 consultations per month
mediQ has always been committed to providing high-quality health consultation services. The number of consultations every month continues to reach breakthroughs, and the average number of responses to consultations per month has reached 10,000! On average, we respond to one customer message every three minutes.
July
More Institutions Joining Us
mediQ provides various health services, covering body checks, vaccinations, DNA tests and 30 medical specialities. Whether online or offline, users can find diversified health choices.
2019
January
Customer Service Centre Opening
The Kwun Tong office (Gravity) has a customer service centre to provide customers with more convenient consulting services and experiences.
May
Upgrade of Membership System
After completing the system upgrade, we synchronised online and offline member information, service information and reservation status.
October
AIA x mediQ
mediQ provides a medical consultation hotline for AIA so that AIA’s insurance consultants can closely monitor the patient’s hospitalisation arrangements and treatment status.
December
Collaboration with the Education institution
mediQ cooperates with educational institutions to write about medical scenarios and big data applications and is committed to promoting local education and medical technology innovation.
2023
March
5th Anniversary Celebration
mediQ has expanded from a healthcare consultation centre to a new model online store, providing personalised healthy solutions and fully developing the advantages of products and services.
December
New Health Shopping Platform
The "mediQ Health Shopping Platform" was launched for the first time, comprehensively improving users' online booking experience and bringing more high-quality and affordable health solutions to Hong Kong people.
2022
March
Door-to-door Health Services
During the pandemic, mediQ developed a series of door-to-door health services. Customers can use the new electronic platform to make appointments and use various health checks and vaccination services without leaving home.
August
Integrate live Messaging Channels
mediQ integrates multiple live messaging channels to strengthen automated and personalised communication and provides customers with a convenient consulting experience.
2021
January
Breaking through 10,000 consultations per month
mediQ has always been committed to providing high-quality health consultation services. The number of consultations every month continues to reach breakthroughs, and the average number of responses to consultations per month has reached 10,000! On average, we respond to one customer message every three minutes.
July
More Institutions Joining Us
mediQ provides various health services, covering body checks, vaccinations, DNA tests and 30 medical specialities. Whether online or offline, users can find diversified health choices.
2020
February
Cross-border medical service
The mediQ service scope has expanded to overseas cooperative hospitals, and the first patient has been referred for medical treatment overseas.
April
China Taiping x mediQ
We shared the latest trends of COVID-19 and research information from the World Health Organization with China Taiping insurance consultants.
June
SME services
We launched a variety of flexible and affordable enterprise plans to help SMEs find suitable employee products and health services.
2019
January
Customer Service Centre Opening
The Kwun Tong office (Gravity) has a customer service centre to provide customers with more convenient consulting services and experiences.
May
Upgrade of Membership System
After completing the system upgrade, we synchronised online and offline member information, service information and reservation status.
October
AIA x mediQ
mediQ provides a medical consultation hotline for AIA so that AIA’s insurance consultants can closely monitor the patient’s hospitalisation arrangements and treatment status.
December
Collaboration with the Education institution
mediQ cooperates with educational institutions to write about medical scenarios and big data applications and is committed to promoting local education and medical technology innovation.
2018
March
mediQ was established (Central Office)
mediQ believes that medical services should be simplified and has set up a dedicated medical consultation and diversion line to provide local insurance institutions with various appropriate health and medical follow-up services.
July
【UnionPay】x mediQ
mediQ has cooperated with Bamboos to be the general distributor of "UnionPay Smart POS Business" in Hong Kong's medical industry.
August
Expanded private hospital services throughout Hong Kong
mediQ's inpatient services are now available in 12 private hospitals throughout Hong Kong.
.svg){kind=icon}
